Course Aim

The Delivering Capability through Collaborative Contracting course provides attendees with an understanding of how and why collaborative contracts deliver value. The course provides strategies to improve commercial dealings from both the buy-side and sell-side with an exploration of goal alignment, joint governance arrangements, early industry involvement, effective disputes and issues management, leadership strategies, creating a commercial agreement with the right incentives, and partnering approaches. No prior project or contract knowledge is assumed.

Course Outline

Introduction: The business case for collaboration.  Overview of relational contract theory, best practice and the benefits of collaboration. The importance of reputation and performance scorecards (buy and sell side).

Commercial awareness. How to gain an understanding of customer and supplier needs, constraints, and issues to effectively collaborate. Best practice Customer Relationship Management and Supplier Relationship Management.

Collaborative Contract Forms. Exploration of the Spectrum of relational contract types (including agile), what they are, why they are used, and where they are used.

Internal Collaboration. How to create a high performing, cohesive team. Leadership strategies to foster internal collaboration.

Selecting the Right Partners. Best practice source selection for collaboration, early engagement strategies, sell side strategies for responding to a collaborative contract Request for tender.

Governance. Joint PMOs, Joint Steering Groups, Joint Decision making, Joint Risk Management, Leadership.   

Remuneration Strategies. Driving superior outcomes with the right remuneration strategy, linkages to Performance Based Contracts, incorporating Enterprise Performance Measures, non-price incentives and disincentives to realise capabilities.

Partnering Charters. Crafting effective partnering charters, cultural alignment, creating a shared vision for success.

Monitoring the Relationship. Metrics to measure relationship health, strategies to realign behaviours, off-ramps, and termination strategies.

Disputes and Issues Resolution. Internal disputes and issues resolution strategies, external disputes and issues resolution (mediation, expert determination, arbitration), preserving commercial relationships in a crisis.

Incorporating Collaboration into the Capability Lifecycle. 

Case Studies and Lessons Learned.

Course Material

The following resources will be provided to attendees of this course:

1. A PDF copy of the PowerPoint presentations used for the course.